Ally AV wants and strives for excellence in service, relationship growth and experiences from our clients but also from our technicians. Life is about learning and growing from building upon day to day experiences. Ally encourages our staff to be proactive and to stay ahead of the constant change in technology, and the applications of this technology. 

Ally AV believes in building confidence in the relationship between our customers and our service representatives. In this spirit, Ally AV has created a Competency and Proficiency Scale that clarifies the Skill Level Classification that our Audiovisual Technicians (AV Techs) have achieved in combination through their experience on-the-job and through educational instruction.

Ally AV has created several categories within the Competency and Proficiency Scale which include, but not limited to, the Basic, Intermediate, Advanced, and Expert AV Tech shown in the chart below. This chart is to help you understand and choose the Ally AV Technician Certification that will best fit your needs for your event or budget. 

Competencies & Proficiency Scale

Skill Level Classification

Description
Basic Class 1 The AV Technician has the level of experience gained in a classroom or as a trainee on-the-job, and perform basic AV tasks such as:

  • Provides necessary audio visual set-ups to ensure successful customer events
  • Setup Projectors, Monitors/TVs, and Projector Screens according to blueprints
  • Load-In/Load Out and contributes in strike
  • Run cables and proper connections
Intermediate Class 2 In addition to Class 1, the AV Technician is able to successfully complete tasks competently and can perform independently:

  • Provides excellent customer service when solving AV problems
  • Assists with audio visual presentations, troubleshooting and testing audio visual equipment

ADVANCED

CLASS 3

 In addition to Class 2, the Class 3 AV Technician operates within a specific skill providing focused support to the client and the event in the individual area of Video, Sound, Recording, Video Switching, Multimedia or Majority of specific skills including Sound, Video, Recording, Video Switching, and/or Multimedia. Specific Class 3 skill levels are described below.
Advanced Class 3: Major In addition to Class 2, the AV Technician operates within a specific skill providing focused support to the client and the event:

  • MAJOR – Configure and operate audio visual equipment from knowledge of the sound, video and switching categories, and provides solutions and suggestions for a successful event, or
  • MAJOR – Configure and operate audio visual equipment from knowledge of connectivity to and conducting virtual conferencing platforms, projection systems, display devices, and AV control systems
Advanced Class 3: Sound In addition to Class 2, the AV Technician operates within a specific skill providing focused support to the client and the event:

  • SOUND – Build, operate and strike sound equipment for live or integrated recording of events per customer needs and instructions
Advanced Class 3: Video In addition to Class 2, the AV Technician operates within a specific skill providing focused support to the client and the event:

  • VIDEO – Build, operate and strike video equipment for live or integrated recording of events per customer needs and instructions
Advanced Class 3: Switch In addition to Class 2, the AV Technician operates within a specific skill providing focused support to the client and the event:

  • SWITCH – Build, operate and strike video equipment for input and output of live or integrated switching from multiple sources during events per customer needs and instructions
Advanced Class 3: Multi In addition to Class 2, the AV Technician operates within a specific skill providing focused support to the client and the event:

  • MULTIMEDIA – Integrates in-person and virtual events, such as town halls, board meetings, team member meetings, summits, and conferences, while utilizing a strong technical understanding of AV, Video and IT systems

EXPERT

CLASS 4

 In addition to Class 3, the Class 4 AV Technician provides additional expert levels in event management and readiness. Specific Class 4 skill levels are described below.
Expert Class 4:  Specialist In addition to Class 3, the AV Technician provides additional expert levels in event management and readiness by:

  • Scheduling team members and coordinating with venues
  • Providing expert level troubleshooting support in all categories of Audio, Video, Visual and Lighting technologies
  • Performing technical set-up and operate multimedia hardware and software
  • Set up, test, operate, tear down of audio visual components for executive/high profile events
  • Assuming responsibility for all phases of audio visual operations
  • Providing technical support for audio visual systems that include recording and duplicating audio and video data
  • Set-up, coordinate and/or operate audio visual equipment with available inventory for specialized events
Expert Class 4: Audio Engineer In addition to Class 3, the AV Technician provides additional expert levels in event sound system management and readiness by:

  • Providing expert level troubleshooting support in audio technologies
  • Performing technical set-up and operate sound boards and mixers
  • Set up, test, operate, tear down of audio components for executive/high profile events
  • Assuming responsibility for all phases of audio operations
  • Providing technical support for audio systems that include recording and duplicating audio data
  • Set-up, coordinate and/or operate audio equipment with available inventory for specialized events

EXPERT

CLASS 5

 In addition to Class 4, the Class 5 AV Technician provides additional expert levels in audience experience and interaction. Specific Class 5 skill levels are described below.
Expert Class 5: Specialist In addition to Class 4: Specialist, the AV Technician provides additional expert levels in audience experience and interaction by:

  • Maintaining quality control of all event assets, ensuring all guest hosts, speakers, and moderators are represented correctly
  • Continually looking for ways to enhance virtual event efficiency and suggestions for improvement
  • Staying current with virtual conferencing platforms, projection systems, display devices, and AV control systems, including switching, routing, and interfacing
  • Working collaboratively with information technology and internet services
  • Handling multiple tasks and work under pressure in a fast-paced environment
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